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PhotoTed's avatar
PhotoTed
New Contributor
2 years ago

Being prompted to enter my account password more often than expected on my Chromebook

I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am ...
browser extension
RED2000's avatar
RED2000
New Contributor
2 years ago

I'm using a Chromebook with the 1Password extension enabled. I get an "authentication required" pop up every few hours, even while constantly using the device (with no reboots or having the device go to sleep). The browser will also automatically pop to the sign in page. I've followed the remove-reinstall as well as the Settings/Integrate with desktop app instructions with no significant improvement. If I understand the long string of messages above, this is a Chrome OS problem? The pop-up only started in the last couple of weeks and I've been using the Chromebook and 1Password for a year now. Anything else I should understand?

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prompted to enter my account password more often than expected on my Chromebook","id":"message:80956","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:80956","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:793"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:80956"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:80956"},"body@stripHtml({\"truncateLength\":200})":" I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am ...","body@stringLength":"403","rawBody":"

I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am I missing something?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: ChromeOS/Linux
\nBrowser: Chrome

\n","kudosSumWeight":0,"postTime":"2024-01-27T05:40:13.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:80956_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":435},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am I missing something?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: ChromeOS/Linux
\nBrowser: Chrome

"},"Conversation:conversation:80956":{"__typename":"Conversation","id":"conversation:80956","solved":false,"topic":{"__ref":"ForumTopicMessage:message:80956"},"lastPostingActivityTime":"2024-03-25T07:34:52.000-07:00","lastPostTime":"2024-03-25T07:34:52.000-07:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:80956":{"__typename":"ModerationData","id":"moderation_data:80956","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:80956_1":{"__typename":"Revision","id":"revision:80956_1","lastEditTime":"2024-01-27T05:40:13.000-08:00"},"ForumReplyMessage:message:80968":{"__typename":"ForumReplyMessage","id":"message:80968","conversation":{"__ref":"Conversation:conversation:80956"},"author":{"__ref":"User:user:2756"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:80956/message:80968","revisionNum":1,"uid":80968,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Being prompted to enter my account password more often than expected on my Chromebook","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:80968"},"parent":{"__ref":"ForumTopicMessage:message:80956"},"body":"

I'm using a Chromebook with the 1Password extension enabled. I get an \"authentication required\" pop up every few hours, even while constantly using the device (with no reboots or having the device go to sleep). The browser will also automatically pop to the sign in page. I've followed the remove-reinstall as well as the Settings/Integrate with desktop app instructions with no significant improvement. If I understand the long string of messages above, this is a Chrome OS problem? The pop-up only started in the last couple of weeks and I've been using the Chromebook and 1Password for a year now. Anything else I should understand?

","body@stringLength":"648","rawBody":"

I'm using a Chromebook with the 1Password extension enabled. I get an \"authentication required\" pop up every few hours, even while constantly using the device (with no reboots or having the device go to sleep). The browser will also automatically pop to the sign in page. I've followed the remove-reinstall as well as the Settings/Integrate with desktop app instructions with no significant improvement. If I understand the long string of messages above, this is a Chrome OS problem? The pop-up only started in the last couple of weeks and I've been using the Chromebook and 1Password for a year now. Anything else I should understand?

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