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J4rm4n's avatar
J4rm4n
Occasional Contributor
4 years ago

Blank login suggestions from 1Password 8

After upgrading from the previous version of 1Password, I no longer get login names in Firefox - only a small nameless icon in a pop-up. Here follows an example: Needless to say, I never experienc...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hello J4rm4n thanks for following up with me.

After my message on the 17th I filed an issue with the development team as I don't have an Android 9 device to dig in any further with. Thanks for confirming those details and letting us know this has been an issue for you.

I suspect the crash you mentioned is related to a bug with version 80902003 specifically on Android 9 devices. The development team has marked this as a high priority issue and we are already testing a fix internally which should be available with upcoming beta and production releases. I'm very sorry for the inconvenience, and if there's anything I can help with, feel free to ask.

when I try to log into the Guardian.co.uk website, Firefox shows me the same pop-up I got on the NYT website asking to autofill the fields... with the NYT credentials!

On the Guardian website, if you tap Open 1Password, are the NYT items in the suggested list? Does your Guardian login item have a saved website other than Guardian.co.uk or any linked apps? Are you using a beta or non-production version of Firefox? Thanks again!