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gaza1994's avatar
gaza1994
New Contributor
2 years ago

Blank Screen after finger print Google Pixel

Since updating to the latest security patch of Android 14 (5th August 2024) - tapping on 1Password and smashing my thumb on the finger print to unlock it, I'm presented with a blank (black -coz dark ...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello gaza1994! 👋

I'm sorry that you're unable to unlock 1Password on your Android device using your fingerprint. If you unlock 1Password using your account password, not your fingerprint, then does the same issue occur?

Can you also confirm that you're using 1Password for Android 8.10.38?

-Dave