I was unsure where to post this issue. But after installing the stable version of 1password I am pretty sure it's the problem with Nightly Channel. Problem started with this message on 1password Edge Extension. "Microsoft Edge has an update. Restart Microsoft Edge to install the update and reconnect with 1password." There is no update available for edge. Reinstalling the extension gets rid of this message, but integration still doesn't work. Error in extension settings "Problem connecting, please ensure 1password is unlocked." Completely uninstalling 1password and reinstalling the stable version of 1password desktop app solves the issue. 1Password Version: 8.10.8 Extension Version: 2.11.0 OS Version: Windows 11 23H2 Browser:_ Edge 113.0.1774.57

It looks like this issue now ended up in 1Password 8.10.8 stable. Both Edge and Firefox Beta extensions are unable to communicate with the desktop app. I reverted back to 8.10.7 using the msi installer and all is well for now. I understand that a bug can sometimes trickle down to production, but this issue has been reported repeatedly. Therefore honestly. I'm slightly disappointed.

I'm happy that everything is working again for you. 🙂 -Dave

I'm seeing the same update message in Edge, as well as in Brave. Both browsers are up to date. I've tried the 1Password Beta browser extension (2.11.1) and the 1Password Nightly browser extension (2.12.0).

Likewise for me with Vivaldi Snapshot 6.1.3035.3 (Official Build) (64-bit) and browser extension 2.11.1 from the Chrome Web Store attempting to establish a connection to 1Password Nightly for Windows 8.10.8 (81008002). This behavior (or more accurately, lack of functionality) is present both on Windows 11 Pro Insider Preview 22H2 Build 23440.1000 and Kubuntu 23.04 "The Lunar Lobster" using Linux kernel 6.2.0-23-generic. The relevant content of the BrowserSupport log is: INFO [1P:native-messaging\op-browser-support\src\main.rs:165] Starting 1Password-BrowserSupport 8.10.8-2.NIGHTLY production build no. 81008002. INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Windows\System32\cmd.exe" ERROR [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:49] WinApi(Cannot find the requested object.) INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: cmd, publisher: Unknown Publisher, pid: 5604, version: 10.0.23440.1000 INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Program Files\Vivaldi\Application\vivaldi.exe" INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: vivaldi, publisher: Vivaldi Technologies AS, pid: 21748, version: 6.1.3035.3 ERROR [1P:native-messaging\op-browser-support\src\main.rs:197] Browser support error: ParentVerificationFail(WinApi(The timestamp signature and/or certificate could not be verified or is malformed.)), happened in: native-messaging\op-browser-support\src\browser_verification\windows.rs:79 Additional error context: Browser's certificate is not trusted

Hello bshakil, HinghamHarborMa, and RogueScholar! 👋 Thank you for reporting an issue with app integration when using the nightly version of 1Password for Windows. Our developers are currently investigating the issue, to help us narrow down the cause of the problem I'd like to ask you all to send in a diagnostics report: Sending Diagnostics Reports (Windows) Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include: A link to this thread: https://1password.community/discussion/140493/1password-app-integration-broken-on-microsoft-edge-nightly-8-10-8-81008002 Your forum username: username Please do not post your diagnostic report to the forum. This is for your privacy and security. The report will be in zip format. Please send the entire file. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! -Dave ref: dev/core/core#22209

Browser app integration broken when using 1Password for Windows

58 Replies

1P_Dave
Moderator
3 years ago
I'm happy that everything is working again for you. 🙂

-Dave
Ashokleyland
Frequent Contributor
3 years ago
Yep working again, thanks everyone !
OlivierP
Dedicated Contributor
3 years ago
Thank you very much!
Same for me, I can confirm problem is fixed on my side!
MikeT
1Password Team
3 years ago
That's great, thanks for letting us know!
leonardder
Occasional Contributor
3 years ago
For me it is fixed as well. Thanks for fixing this!
Manaburner
Super Contributor
3 years ago
I've just update to version 8.10.8 (81008047) and this fixed it for me. THANK YOU :)
1P_PeterG
Community Manager
3 years ago
Hi folks,

Thanks to all of your reports our teams became aware of a memory usage problem in a recent version of 1Password for Windows. This issue led to problems with instability with the 1Password application, and integration with our browser extension in particular.

This issue has now been resolved in version 8.10.8-47 of 1Password for Windows. To fix the issue, please check for updates and ensure you're using the latest version of 1Password for Windows:

How to keep 1Password up to date

If you disabled integration between the browser extension and the app in order to workaround the issue then you can re-enable that after updating. To do so:

Open the 1Password desktop app.

Click your account name in the upper left and select "Settings".

In the Browser section, turn on "Connect with 1Password in the browser".

Open your web browser

Right click on the 1Password icon in your browser's toolbar and select Settings

Under the General section turn on the option "Integrate with 1Password app"

Re-launch the 1Password for Windows app

If you are still experiencing issues after updating please reply to this thread and we'll be happy to help troubleshoot!
MikeT
1Password Team
3 years ago
Hi folks,

We've just released 1Password for Windows 8.10.9 81009010 nightly build that should address the browser extension integration issues along with the memory leaks it may have been caused.

Please give it a try and let us know if it is working properly now.
MikeT
1Password Team
3 years ago
Hey folks,

We're working on an update that may fix this. We've managed to reproduce it with specific Windows Enterprise versions now and it appear it may be related to user's permissions.

Stay tuned, we anticipate a new nightly build incoming within the hour that we'd like you to try if possible.
Former Member
3 years ago
I confirm that 1Password 8.10.8 stable has the issue with Edge extension.
Is it necessary to go back to 8.10.7 to fix the issue?
Thanks!