Forum Discussion

Former Member's avatar
Former Member
4 years ago

Browser extension doesn't find recently added items

after adding new logins through the new 1password 8 main app, the browser extension will take days to realize that there was an update. No matter whether I scroll through all items in the extension w...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @mxe:

Thanks for updating that that doesn't seem to be fixing it. To take a further look at what could be going on, can you please collect a console log from the extension? To do that, follow these steps: Save a console log for 1Password in your browser

After saving the file, please send it attached to an email addressed to support+x@1password.com. After emailing it to us, you should receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to link your email conversation with what you've said here. I'll keep an eye out!

Jack