Forum Discussion

Former Member's avatar
Former Member
3 years ago

Browser Extension in Chrome locks after closing Window

Suddenly i have to unlock the Browser Extension with every new opened Window. The main application is and keeps unlocked.

1Password Version: 8.9.14
Extension Version: 2.5.2
OS Version: macOS 12.6.3
Browser:_ Chrome

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @cweiss,

    On behalf of Dave, you are most welcome.

    Sorry for the disruption, have a great weekend!

  • Former Member's avatar
    Former Member
    3 years ago

    hey dave,

    thanks for your reply.
    i have already updated to 8.9.15 and after a restart the browser extension in chrome works as usual :-)

    thanks for the quick fix.

    carsten

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @cweiss! 👋

    I'm sorry that 1Password isn't working correctly. It sounds like you may be running into a known issue with communication between 1Password in the browser and the 1Password app. Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15:

    How to keep 1Password up to date

    After updating please restart your Mac. Please let me know if you still see the issue. 🙂

    -Dave