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Browser extension in Firefox requires multiple attempts to unlock
For about the past couple of months, whenever I click on the 1PW icon in my browser (Firefox) toolbar, instead of immediately presenting me with the little Touch ID/PW window option, it first request...
Thanks for answering those questions. Can you check to make sure that you have 1Password for Mac set to run in the background even if the main window is closed:
- Open and unlock 1Password for Mac.
- Click on 1Password next to the in the menu bar.
- Click Settings.
- Make sure that "Keep 1Password in the menu bar" and "Start at login" are both turned on.
Then restart your Mac and try to reproduce the issue again. If those options were already on then let me know.-Dave
I'm having the exact same issue, but I'm using Google Chrome as my browser.
macOS 15.7.1, Chrome 141.0.7390.55, 1PW 8.11.12, 1PW browser extension 8.11.12.27
- 1P_Dave
Moderator
I'm sorry that you're seeing a similar issue. Can you check to make sure that 1Password is set to run into the background, see this post.
If 1Password is already set to run in the background (the menu bar icon is turned on) and you still see the issue then let me know.
-Dave
Hi 1P_Dave , this did the trick! I had actually proactively turned off the menu bar icon as I always access 1Password using keyboard shortcuts and thought 1PW always ran in the background and the menu bar icon was redundant for my use + taking up visual space on the menu bar (I was wrong). Thank you for your help - all is working well now. :)
- 1P_Dave
I'm happy to help! 🙂
-Dave
