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Forum Discussion
Browser remains locked
Since one of the latest updates the autofill for a number of my websites is no longer working. This is far from convenient. Now I have to open the App search for the website and copy the data from ...
1P_Dave
Moderator
ModeratorHello Gerard! 👋
I'm sorry to hear that 1Password isn't working properly with your browser. It sounds like the communication between the desktop app and the Safari extension isn't working. Try this:
1. Open and unlock the 1Password for Mac desktop app.
2. Click on 1Password next to the in the menu bar.
3. Click Settings.
4. Click Browser.
5. Make sure that "Connect with 1Password in the browser" is on.
Then in the browser:
6. Open your browser.
7. Right-click on the 1Password icon in your browser's toolbar and click Settings.
8. Turn "Integrate this extension with the 1Password desktop app" off and then back on.
If that still doesn't work then do you see a green dot in the browser settings page? Or a different colored dot and an error message?
-Dave
Hello Dave,
Checked the suggested settings… all is as you describe. So in theory it should work. But unfortunately it doesn’t.
