Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
nukmicah
4 years agoDedicated Contributor
[Bug] [1P8] "Face" unlock successfully enabled with fingerprint
On my Samsung Galaxy S21, I've only enabled fingerprint biometrics. 1P8 let me enable "Face" unlock, and now asks me to "Unlock with Face" whenever I open the app. Except I just scan my fingerprint a...
ethomp
4 years agoOccasional Contributor
Actually, that's not what I'm seeing on 1P8 on a Galaxy 22 Ultra. I had fingerprint but not face enabled. 1P8 either didn't acknowledge that a biometric unlock option was available or didn't use it.
I added a face, and 1P8 picked up on both biometric methods.
If I delete the face (after reading the discussion here), the biometric unlock stops working. I add the face again, and it's fine.
This isn't the same as needing to re-enter the account password to get a valid random key again. Even after going through the steps that should enable it and toggling the setting in 1P8 and going through the steps, run doesn't work.
I did try the process multiple times.