Hi, i've just installed 1P 8 and in preference panel the COMMAND\ (to fill password) not works anymore, i've tried to resave it and when click on shortcut save COMMAND\ instead the shortcut is saved as COMMAND< : why ? Is it a bug ? How to solve it ? 1Password Version: 8.7.1 Extension Version: 4.7.5.90 OS Version: 12.4

@nicofurla I'm sorry that you're also running into problems with keyboard shortcuts. I've passed along your report to our development team so that they're aware. -Dave

Are you using a non US keyboard layout? I have the same problem with German keyboard layout. The problem was reported several times since the beginning of the early access phase and it‘s still not fixed.

yep, italian keyboard, thanks for the reply and ... hoping 1P Team will fix the bug asap ...

Hi face: As viswiz mentioned (thanks for the assist!) this is something we're investigating. I don't have anything to share just yet, but it's something we're aware of. Jack

Having the same problem unfortunately. Italian keyboard. When in "Preferences > General" i try to change a shortcut trying to input " cmd " + " \ " key (that is left of the " 1 " key) the shortcut registered uses instead the "< >" key. screen recording 1 If i try the inverse, input a shortcut like " opt " + " < > " keys it register the shortcut as if it was " opt " + " \ ", what i want. screen recording 2 But when i try to use the shortcut in the browser it doesn't work. screen recording 3

[BUG] COMMAND\ not works anymore in preference panel and instead COMMAND< is saved as shortcut?

1P_Dave
Moderator
2 years ago
@metalnodeug

Thank you. While I'm not a developer myself, your suggestion has been passed along to our development team. 🙂

-Dave

ref: XKV-69778-489
Former Member
2 years ago
1P_Dave I have contacted in the past the Customer Team with ID #XKV-69778-489 concerning [#XKV-69778-489] Crash using 1Password 7 on iOS 16.0 on 06 November 2022

I have sending this message:

I think the bug with ISO keyboard keymap (@ >) it can be fixed with method on Alpha:

Electron 22.0.0-alpha.1

Added app.getSystemLocale() method. #35697 (Also in 21)
1P_Dave
Moderator
2 years ago
@metalnodeug

I've added your report to the internal issue that is open with our development team. I'm sorry for the inconvenience.

-Dave
Former Member
2 years ago
I use a ISO Layout French and i can't use this shortcut cmd + @ because 1Password use a wrong layout.

When i type in my Keyboard this shortcut on 1Password 8 :

Same here: https://1password.community/discussion/comment/661235#Comment_661235
and many other post closed with no solution (Yes ! "Use another Shortcut" is not for me a solution).

1Password Version: 8.10.13
Extension Version: 2.14.1
OS Version: macOS 13.6
Browser: Safari
1P_Dave
Moderator
2 years ago
@nicofurla

I'm sorry that you're also running into problems with keyboard shortcuts. I've passed along your report to our development team so that they're aware.

-Dave
Former Member
2 years ago
EDIT: CMD+SHIFT+C works, since I had another app hijacking the same shortcut. Once modified in the other app, everything is fine. Sorry, that's my fault.
Issue with 1Password activation shortcuts is still there, tough.
Former Member
2 years ago
Same problem here, with an Italian layout keyboard on Mac.
Moreover, it seems an extended problem regarding non US keyboard layouts but, to my experience, related only to Mac version, as Windows works fine.
There are issues with some application custom shortcuts (seems like CMD+\ is read as CMD+`) and CMD+SHIFT+C doesn't copy password in quick access (it copies login instead).
Of you can work around the first, the second is becoming pretty annoying, both being there since first v8 release.
1P_Dave
Moderator
2 years ago
Thank you for your patience and for checking in.

-Dave
RickS
New Contributor
2 years ago
OK Thanks
1P_Dave
Moderator
2 years ago
RickS

Thank you for following up. I don't have any news to share at the moment, the issue is still open on our developer's end.

-Dave