Forum Discussion

face's avatar
face
Occasional Contributor
4 years ago

[BUG] COMMAND\ not works anymore in preference panel and instead COMMAND< is saved as shortcut?

Hi, i've just installed 1P 8 and in preference panel the COMMAND\ (to fill password) not works anymore, i've tried to resave it and when click on shortcut save COMMAND\ instead the shortcut is saved as COMMAND< : why ? Is it a bug ? How to solve it ?


1Password Version: 8.7.1
Extension Version: 4.7.5.90
OS Version: 12.4

25 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey effla:

    Thanks for following up. As I've mentioned above, we're actively investigating, but don't have anything to share just yet. If you're able to use a different shortcut (other than \ or <>), that should improve your state of play. Let me know!

    Jack

  • effla's avatar
    effla
    New Contributor

    Having the same problem unfortunately.
    https://us.v-cdn.net/5020219/uploads/editor/a3/3wepmaj0j8x4.png

    When in "Preferences > General" i try to change a shortcut trying to input " cmd " + " \ " key (that is left of the " 1 " key) the shortcut registered uses instead the "< >" key. https://streamable.com/wg2ykl

    If i try the inverse, input a shortcut like " opt " + " < > " keys it register the shortcut as if it was " opt " + " \ ", what i want. https://streamable.com/8t1c96
    But when i try to use the shortcut in the browser it doesn't work. https://streamable.com/o4ndlj

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi face:

    As viswiz mentioned (thanks for the assist!) this is something we're investigating. I don't have anything to share just yet, but it's something we're aware of.

    Jack

  • face's avatar
    face
    Occasional Contributor

    yep, italian keyboard, thanks for the reply and ... hoping 1P Team will fix the bug asap ...

  • viswiz's avatar
    viswiz
    Super Contributor

    Are you using a non US keyboard layout? I have the same problem with German keyboard layout. The problem was reported several times since the beginning of the early access phase and it‘s still not fixed.