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Kentzo's avatar
Kentzo
Occasional Contributor
3 years ago

Bug Report: Quick Access window flickers when summoned

It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

1Password Version: 8.9.12
Extension Version: Not Provided
OS Version: macOS 13.1
Browser:_ Not Provided

macos

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  • Kentzo's avatar
    Kentzo
    Occasional Contributor
    3 months ago

    Still an issue with 1Password 8.10.68 on macOS 15.3 

     

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      Kentzo 

      The work item to investigate this further, and get it fixed, is still open in our developer's backlog however I don't have any updates to share at this time.

      -Dave

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team
    3 years ago

    Kentzo

    Awesome, thanks for sending that through! I can confirm that it's with the correct team for you and we'll be in touch as soon as possible to see why Quick Access is flickering on your Mac.

    ref: LPG-93911-178

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi Kentzo

    I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

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It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

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It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

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\nOS Version: macOS 13.1
\nBrowser:_ Not Provided

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Still an issue with 1Password 8.10.68 on macOS 15.3 

 

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Kentzo 

\n

The work item to investigate this further, and get it fixed, is still open in our developer's backlog however I don't have any updates to share at this time.

\n

-Dave

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Kentzo

\n\n

Awesome, thanks for sending that through! I can confirm that it's with the correct team for you and we'll be in touch as soon as possible to see why Quick Access is flickering on your Mac.

\n\n

ref: LPG-93911-178

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[#LPG-93911-178]

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Hi Kentzo

\n\n

I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

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