When trying to scan a document, it's not possible in all cases to correct the corners, hence cutting the bottom or alike.
How to replicate:
1. + and choose Document
2. Click the file area
3. Click Scan a document
4. Scan a passport or alike document
5. Click the Crop icon
Expected:
Allow to drag the corners around as usual
Occurs:
Corners "lights up", but doesn't move
Notice:
In some cases it's actually possible to make it work, by "fiddle" around and taking the photo a bit "rotated", where the automatic corner positions gets one if them "incorrect", which then allows one to move around - but that's a bit of a hack.
1Password Version: 8.10.31 Extension Version: Not Provided OS Version: iOS Browser: Not Provided
I'm sorry that scanning a document using 1Password isn't working properly, thank you for providing such detailed reproduction steps. I've tried scanning a document multiple times using 1Password on my iPhone but I'm not able to reproduce the same issue. Tapping on crop and then moving the anchor points works just fine on my end.
So that I can better understand the situation can you tell me the following:
What version of iOS are you using and what model of iPhone do you have?
If you restart your iPhone, can you still reproduce the same issue?
If you scan a document using the built-in Apple Notes app, do you see the same issue there?
I'm seeing this issue too - I'm on the current build 81100029 for Windows.
I'm getting weird formatting in notes - but it works correctly in the item list. See the photo attached where the item is incorrectly formatted with italics but should just show stars.
If you still see an issue then please post a screenshot of what you see (make sure that it doesn't contain any sensitive information) and I can help further.
I use Markdown a lot in my GitHub repos, but I just want to use plain text.
IMHO, using Markdown is a little bit too much for password observation: it is not something I will publish, it just an observation.
Thanks for letting us know. We're already working on this particular issue, and I'm sorry for the inconvenience. In the meantime, you could enclose text like that in ``` three backticks (above and below) so that it appears as pre-formatted text, like this:
Pre-formatted text won't be interpreted as Markdown and so will be forced into a plain text rendering mode.
Hi,
After 5 minutes 1Password Desktop shows the same error :-(
The version is "1Password for Windows 8.10.56 (81056028)" and there are no updates.
When I use the Web (Browser) version, everything works fine (no Markdown).
When I use the Desktop version, the text below...
```
ABC BOLD ABC
H1
H2
ABC
{
123 <- there are 2 spaces at the beginning
123
}
```
... is shown as ...
ABC **BOLD **ABC
H1
H2
ABC
{
123
123
}
The BOLD and HEADINGs Markdown syntax is, correctly, rendered when Markdown is enabled and not rendered when disabled.
But the spaces at before "123" are removed in both cases.
Looks like, it's a small BUG with spaces: please, do not remove spaces at the beginning.
The team is currently testing a fix for the issue in the nightly version of 1Password. Once testing is complete, the fix will graduate to the beta and then to the stable version as soon as possible.
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Scan Document cannot be cropped in all cases","id":"message:98106","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:98106","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:15448"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:98106"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:98106"},"body":"
When trying to scan a document, it's not possible in all cases to correct the corners, hence cutting the bottom or alike.
\n\n
How to replicate: \n1. + and choose Document \n2. Click the file area \n3. Click Scan a document \n4. Scan a passport or alike document \n5. Click the Crop icon
\n\n
Expected: \nAllow to drag the corners around as usual
\n\n
Occurs: \nCorners \"lights up\", but doesn't move
\n\n
Notice: \nIn some cases it's actually possible to make it work, by \"fiddle\" around and taking the photo a bit \"rotated\", where the automatic corner positions gets one if them \"incorrect\", which then allows one to move around - but that's a bit of a hack.
\n\n\n\n
1Password Version: 8.10.31 \nExtension Version: Not Provided \nOS Version: iOS \nBrowser: Not Provided
","body@stringLength":"877","rawBody":"
When trying to scan a document, it's not possible in all cases to correct the corners, hence cutting the bottom or alike.
\n\n
How to replicate: \n1. + and choose Document \n2. Click the file area \n3. Click Scan a document \n4. Scan a passport or alike document \n5. Click the Crop icon
\n\n
Expected: \nAllow to drag the corners around as usual
\n\n
Occurs: \nCorners \"lights up\", but doesn't move
\n\n
Notice: \nIn some cases it's actually possible to make it work, by \"fiddle\" around and taking the photo a bit \"rotated\", where the automatic corner positions gets one if them \"incorrect\", which then allows one to move around - but that's a bit of a hack.
\n\n\n\n
1Password Version: 8.10.31 \nExtension Version: Not Provided \nOS Version: iOS \nBrowser: Not Provided
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one to move around - but that's a bit of a hack. \n\n \n\n 1Password Version: 8.10.31 \nExtension Version: Not Provided \nOS Version: iOS \nBrowser: Not 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Bug: Scan Document cannot be cropped in all cases","moderationData":{"__ref":"ModerationData:moderation_data:98107"},"body":"
I'm sorry that scanning a document using 1Password isn't working properly, thank you for providing such detailed reproduction steps. I've tried scanning a document multiple times using 1Password on my iPhone but I'm not able to reproduce the same issue. Tapping on crop and then moving the anchor points works just fine on my end.
\n\n
So that I can better understand the situation can you tell me the following:
\n\n\n
What version of iOS are you using and what model of iPhone do you have?
\n
If you restart your iPhone, can you still reproduce the same issue?
\n
If you scan a document using the built-in Apple Notes app, do you see the same issue there?
\n\n\n
I look forward to hearing from you.
\n\n
-Dave
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Moderator
Trevor_1P
GreyM1P1Password Team
