Forum Discussion

Former Member's avatar
Former Member
2 years ago

Bug: Unable to add an account to 1Password on iOS when using a Security Key for 2FA

When 2FA is enabled with a security key, all login attempts using 1Password 8 on iOS result in “perhaps there’s a typo” error. Tested on iPhone 12 Pro Max with iOS version 16.5 on 1Password v8.10.7. ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@geekymatrix

Thank you for the reply. That matches the issue that our developers are investigating: when using just a security key for two-factor authentication, and without having a TOTP authenticator also setup, authentication can sometimes fail in the 1Password for iOS app.

I've passed along your report to our developers, hopefully this can get fixed soon in a future update.

-Dave