Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Bug: Unable to add an account to 1Password on iOS when using a Security Key for 2FA

When 2FA is enabled with a security key, all login attempts using 1Password 8 on iOS result in “perhaps there’s a typo” error. Tested on iPhone 12 Pro Max with iOS version 16.5 on 1Password v8.10.7. ...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi there BrainD

At time of writing, there is an issue affecting signing in to 1Password for iOS if you have only a hardware security key such as a YubiKey set as your two-factor authentication method. Our Development team are investigating this issue, and I'm sorry for the inconvenience it's causing right now.

To work around this for now, you can add an authenticator app in your two-factor authentication settings for your 1Password account, and use a one-time password to sign in to 1Password for iOS.

☞ Turn on two-factor authentication for your 1Password account

I'll add this thread to our internal tracker for this issue.

— Grey

ref: dev/core/core#20680