Moderator@kvr
I'm sorry that you're also affected by the issue. Our developers are still working on a fix and I don't have an ETA to share at the moment. When the fix is released you'll see it noted in our release notes: 1Password Releases
To workaround the issue and add your account to 1Password for iOS you can temporarily add a TOTP authenticator as a second factor and then remove it once the account is added to the app: Turn on two-factor authentication for your 1Password account
I'm sorry for the inconvenience.
-Dave
ref: dev/core/core#20680
When 2FA is enabled with a security key, all login attempts using 1Password 8 on iOS result in “perhaps there’s a typo” error. Tested on iPhone 12 Pro Max with iOS version 16.5 on 1Password v8.10.7. Logins on all other platforms including the Windows app, Firefox extension, and Safari browser work just fine.
\n\nA work-around for this issue is to disable 2FA for 1Password. Logins will succeed with no security key required. However after re-enabling 2FA, 1Password 8 shows as being offline. Tapping Sign In from the pop up warning or the red cloud icon does nothing.
\n","kudosSumWeight":0,"postTime":"2023-06-12T17:04:07.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:72482_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1349},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"When 2FA is enabled with a security key, all login attempts using 1Password 8 on iOS result in “perhaps there’s a typo” error. Tested on iPhone 12 Pro Max with iOS version 16.5 on 1Password v8.10.7. Logins on all other platforms including the Windows app, Firefox extension, and Safari browser work just fine.
\n\nA work-around for this issue is to disable 2FA for 1Password. Logins will succeed with no security key required. However after re-enabling 2FA, 1Password 8 shows as being offline. Tapping Sign In from the pop up warning or the red cloud icon does nothing.
"},"Conversation:conversation:72482":{"__typename":"Conversation","id":"conversation:72482","solved":false,"topic":{"__ref":"ForumTopicMessage:message:72482"},"lastPostingActivityTime":"2023-07-04T08:24:30.000-07:00","lastPostTime":"2023-07-04T08:24:30.000-07:00","unreadReplyCount":25,"isSubscribed":false},"ModerationData:moderation_data:72482":{"__typename":"ModerationData","id":"moderation_data:72482","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:72482_1":{"__typename":"Revision","id":"revision:72482_1","lastEditTime":"2023-06-12T17:04:07.000-07:00"},"ForumReplyMessage:message:72503":{"__typename":"ForumReplyMessage","id":"message:72503","conversation":{"__ref":"Conversation:conversation:72482"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":72503,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Bug: Unable to add an account to 1Password on iOS when using a Security Key for 2FA","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:72503"},"parent":{"__ref":"ForumTopicMessage:message:72482"},"body":"@kvr
\n\nI'm sorry that you're also affected by the issue. Our developers are still working on a fix and I don't have an ETA to share at the moment. When the fix is released you'll see it noted in our release notes: 1Password Releases
\n\nTo workaround the issue and add your account to 1Password for iOS you can temporarily add a TOTP authenticator as a second factor and then remove it once the account is added to the app: Turn on two-factor authentication for your 1Password account
\n\nI'm sorry for the inconvenience.
\n\n-Dave
\n\nref: dev/core/core#20680
","body@stringLength":"824","rawBody":"@kvr
\n\nI'm sorry that you're also affected by the issue. Our developers are still working on a fix and I don't have an ETA to share at the moment. When the fix is released you'll see it noted in our release notes: 1Password Releases
\n\nTo workaround the issue and add your account to 1Password for iOS you can temporarily add a TOTP authenticator as a second factor and then remove it once the account is added to the app: Turn on two-factor authentication for your 1Password account
\n\nI'm sorry for the inconvenience.
\n\n-Dave
\n\nref: dev/core/core#20680
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-28T12:57:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:72503_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747314147933":{"__typename":"CachedAsset","id":"theme:customTheme1-1747314147933","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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