Forum Discussion

AnthonyMA's avatar
AnthonyMA
New Contributor
25 days ago
Solved

1Password not popping up suggestions in Edge login fields

When trying to login to sites using Edge, the 1Password icon no longer appears in the credential boxes, and 1Password does not provide its usual suggestions. How do I fix this, please?

windows
  • Trevor_1P's avatar
    Trevor_1P
    22 days ago

    Hi AnthonyMA​,

    I'm happy that I was able to scare the issue away :). If you do experience any issues in the future that aren't solved by the steps in that article, don't hesitate to reach out and we'll be glad to assist.

    - Trevor

3 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi amh686,

    Just to make sure I understand: Your ThinkPad already has a fingerprint reader, but it doesn't work reliably with logging in to your device and other apps so you aren't sure if it would work with 1Password. Is that right? A few questions:

    In general, using a fingerprint reader with 1Password on Linux works just fine, with the caveat that the snap version of Firefox can prevent communication between the 1Password extension and 1Password desktop application.

     

    • amh686's avatar
      amh686
      New Contributor
      23 days ago

      Yes. I have a fingerprint reader on my Lenovo laptop, but it has never worked reliably with Ubuntu.

      What I absolutely want is to require (or better, permit as an option) a valid fingerprint, every time I unlock 1Passord - I invariably use the browser 1Password plugins. This feels much safer than typing in a password ten times a day, that could be picked up by a keyboard logger or similar.

      I am considering the Ubikey bio series device for this: would it do the job?

      • 1P_SimonH's avatar
        1P_SimonH
        Icon for Community Manager rankCommunity Manager
        22 days ago

        Hi amh686,

        Thanks for that clarification! If the YubiKey Bio is compatible with your operating system and working as expected in general, I would expect it to also work with 1Password. If it's working otherwise and it's just not cooperating with 1Password, let us know and we can troubleshoot from there.

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We have run into an issue where the Business Watchtower Report for Shared Vaults are showing 0 issues listed in the Admin console, but when we review with Users on their machines who have access, the vault shows multiple issues.
Is there any issue with Reporting?

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We have run into an issue where the Business Watchtower Report for Shared Vaults are showing 0 issues listed in the Admin console, but when we review with Users on their machines who have access, the vault shows multiple issues.
Is there any issue with Reporting?

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Business Watchtower Report not updating Shared Vaults","moderationData":{"__ref":"ModerationData:moderation_data:156131"},"body":"

Hello lmelnikov! 👋

\n

I'm sorry that you're seeing inconsistent reports from Watchtower. Are you still seeing the same issue? If you are then, so that the team can look into this further, please send an email to support@1Password.com along with a link to this thread.

\n

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

\n

-Dave

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