Forum Discussion

J_schwinn's avatar
J_schwinn
Occasional Contributor
3 years ago

Can I disable 1password access remotely on a device?

I need to bring my MacBook in for repair, it won't turn on. Can I remotely disable access of that computer to 1password? thanks! 1Password Version: Not Provided Extension Version: Not Pro...
macos
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi J_schwinn, thanks for this question. I'll be happy to help!

We understand that situations like these can come up. To start, I'd recommend checking out our If your device was lost or stolen, and it has your 1Password data on it guide 👇, which deals with situations where your device is not in your personal control for some length of time: https://support.1password.com/lost-device/

If you have a 1Password subscription (and thus a Secret Key), I'd recommend deauthorizing this device, as described in that guide. That way, anyone who has your MacBook would need to be able to somehow figure out both your account password and your Secret Key.

Let me know if this provides the options you need. If you'd like to discuss further, we'll be happy to help out here or at support@1Password.com.