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VirTERM's avatar
VirTERM
New Contributor
17 days ago

Can not open 1Password7 on MacOS 26.4.1

I can no longer access 1Password on my MacBook Pro, though it works fine on my iPhone and iPad. The error message I'm getting is below. I've already reached out to support and used the 1Password Troubleshooting app to generate and share logs, but haven't heard back yet. Has anyone run into this before? My support ticket ID is 572622.

Wojtek

 

1password.com
macos

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello VirTERM​! 👋

    I'm sorry that you're running into issues with 1Password 7 on your Mac. Try the suggestions in the following support guide: If you see “1Password failed to connect to 1Password mini” when trying to open 1Password

    That being said, 1Password 7 is no longer supported and hasn't been updated for quite some time, nor has it been officially tested on the latest versions of macOS. I recommend that you upgrade to 1Password 8 going forward: Upgrade to 1Password 8

    I see that you have a ticket open with our support team, if you have any other questions then please reply to my colleague's last email. To avoid duplications in effort, I'll close this thread. 

    -Dave