Forum Discussion

bowen's avatar
bowen
New Contributor
2 years ago

Can not process without PIN

Hi there, I set up my Yubico key on Mac, without PIN. However, when I use my iPhone, I was asked to enter the PIN to unlock security key. Where can I find the PIN? I never set it. Thank you. ...
ios
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

bowen

I can't be certain but are you being prompted for the pin code of the device itself? If you're not prompted in one place for a pin chances are it's the iOS pin code.

If you'd like feel free to email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.