Forum Discussion

LearningToFly's avatar
LearningToFly
Occasional Contributor
4 hours ago

Can not update 1password win 11

When I open the version of 1password I have on win 11, 8.10.45, there is a message to click "restart to install latest update" but when I click on it a get a message the update failed, try again late...
windows
ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
2 hours ago

Hi LearningToFly​ thanks for reaching out!

I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

- A link to this thread: https://www.1password.community/discussions/1password/can-not-update-1password-win-11/168922

- Your forum username: LearningToFly

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Chris