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Useratx2025's avatar
Useratx2025
New Member
4 hours ago

Cancel my account

I've been trying to resolve a login issue with support for a week. Support takes a whole day to reply and sometimes 2.  Thats just not acceptable.  Due to this issue I cannot log into my account. How can I cancel my subscription other than put a block on my credit card?

macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 hours ago

    Hello Useratx2025​! 👋

    I'm sorry that you're running into a login issue. Can you post the Support ID of your ticket here so that I can take a look? The Support ID looks something like [#ABC-12345-678].

    I look forward to hearing from you.

    -Dave