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ramblingpolak's avatar
ramblingpolak
Occasional Contributor
4 years ago

Cannot add account that requires Duo MFA

My work account requires Duo MFA. Currently after entering the master password in the add account screen I briefly see the pop up asking to confirm whether to open the web view that will display Duo ...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi ramblingpolak:

Do you happen to know if your organization is using the traditional prompt, or the new Universal prompt in Duo for 1Password?

I was able to replicate the trouble you're running into, but only when using the traditional prompt, not Universal.

Jack

ref: dev/core/core#14670

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add account that requires Duo MFA","id":"message:29182","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:5230"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:29182"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29182"},"body@stripHtml({\"truncateLength\":200})":" My work account requires Duo MFA. Currently after entering the master password in the add account screen I briefly see the pop up asking to confirm whether to open the web view that will display Duo ...","body@stringLength":"277","rawBody":"

My work account requires Duo MFA. Currently after entering the master password in the add account screen I briefly see the pop up asking to confirm whether to open the web view that will display Duo MFA and then it disappears and kicks me back to the add account screen.

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My work account requires Duo MFA. Currently after entering the master password in the add account screen I briefly see the pop up asking to confirm whether to open the web view that will display Duo MFA and then it disappears and kicks me back to the add account screen.

"},"Conversation:conversation:29182":{"__typename":"Conversation","id":"conversation:29182","solved":false,"topic":{"__ref":"ForumTopicMessage:message:29182"},"lastPostingActivityTime":"2022-04-21T14:13:00.000-07:00","lastPostTime":"2022-04-21T14:13:00.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:29182":{"__typename":"ModerationData","id":"moderation_data:29182","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:29182_1":{"__typename":"Revision","id":"revision:29182_1","lastEditTime":"2022-04-18T07:22:48.000-07:00"},"ForumReplyMessage:message:29183":{"__typename":"ForumReplyMessage","id":"message:29183","conversation":{"__ref":"Conversation:conversation:29182"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":29183,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Cannot add account that requires Duo MFA","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29183"},"parent":{"__ref":"ForumTopicMessage:message:29182"},"body":"

Hi ramblingpolak:

\n\n

Do you happen to know if your organization is using the traditional prompt, or the new Universal prompt in Duo for 1Password?

\n\n

\n\n

I was able to replicate the trouble you're running into, but only when using the traditional prompt, not Universal.

\n\n

Jack

\n\n

ref: dev/core/core#14670

","body@stringLength":"917","rawBody":"

Hi :

\n\n

Do you happen to know if your organization is using the traditional prompt, or the new Universal prompt in Duo for 1Password?

\n\n

\n\n

I was able to replicate the trouble you're running into, but only when using the traditional prompt, not Universal.

\n\n

Jack

\n\n

ref: dev/core/core#14670

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