Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
Cannot attach photo taken from within 1Password, and cannot contact support on entry save error
When I create/edit a document or some other entry and add a file to it, and then I choose to take a photo, it takes me to my camera. I take a photo and then a file called .png (so no name, just the e...
I haven't been able to reproduce the issue after first experiencing it; it's resolved now.
It might be worth trying to reproduce this (I won't try, I'll leave that up to your devs) with a new device, where the camera hasn't been setup yet. Maybe there are some permission prompts (either in 1Password, in the camera app or elsewhere in the Android OS) that interfere in the process of taking a picture.
Or just try to detect the case where a nameless picture file is added, which indicates that the picture maybe doesn't exist, or that the filename simply isn't known. And handle that case gracefully. Possible a restart of 1Password, the camera app, or the device fixes the issue?
Good luck bug hunting, though I understand that this probably has low priority, since it resolved itself and I'm maybe the only person who experienced this.
