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Anonymous's avatar
Anonymous
3 years ago

Cannot change iDrive password

Since subscribing to 1Password I have been unable to change my password for iDrive.

(https://www.idrive.com/idrive/login/loginForm?lo=yes) All of my other accounts work fine. iDrive support is baffled.

1Password Version: 8.10.5
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=iDrive%20password

browser extension

1 Reply

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @Boffo,

    I'm sorry for the delay in getting back to you.

    Can you describe to be the steps you are taking to change your password on iDrive and the behaviour you are seeing?

    Any detail you can provide on what isn't working as expected would be most useful.

    Thanks!