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Forum Discussion
adonisdu8489
4 years agoNew Contributor
Cannot get 1password 8 to install properly on iPad or iPhone
Unfortunately, after I downloaded 1Password 8, the app only shows the 1Password icon, that has NO functionality. I am afraid of deleting this useless app, and starting fresh, as Apple app store warns...
Jack_P_1P
1Password Team
4 years agoHi adonisdu8489:
I see that you're in touch with us via email, so continuing the conversation there would be best. My colleague Alvin recently sent you some steps to try next.
ref: BLT-73616-688
@surely:
Are you able to share a screenshot of what you're seeing? If it contains personal information like your email address or Secret Key however, don't post it here. Send it via email to support+forum@1password.com
and include your username: surely
as well as that you're having trouble getting started with 1Password 8 on your phone, and we'll be able to take a closer look.
Jack