Forum Discussion

Former Member's avatar
Former Member
4 years ago

Cannot move item to other account

Our company has a teams account and I am using a complementary family account.

I used to be able to move items between the different accounts, but now suddenly I can't. I have the following window, and when I click move, it flashes away and comes back.

If the option to move items between accounts has been taken away, why does it show my other account as a viable option? This is extremely frustrating.

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Referrer: forum-search:https://1password.community/search?Search=move%20item

macos

2 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    @ilsaloving

    I am sorry to hear you had trouble, but relieved it is now resolved. Please let us know if you have further questions.

  • Former Member's avatar
    Former Member
    4 years ago

    Nevermind... turns out it there was an accounting goofup and my family account had been set to read-only. It was really annoying cause I had to look all over the place before discovering what the actual problem was. The UI wasn't even close to obvious.