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jasimon9's avatar
jasimon9
Super Contributor
3 years ago

Cannot set up Face ID

I have seen instructions to go into Settings > Security and enable Face ID. But there is no setting for that. 1Password Version: 8.10.6 Extension Version: Not Provided OS Version: ...
ios
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

jasimon9

Try looking in the other apps section of iOS > Settings > Face ID and Passcode and see if 1Password is disabled. That can happen if you've ever said no to the prompt and then the options might not present themselves within 1Password > Settings > Security. Also make sure the feature is enabled in general for within iOS > Settings > Face ID and Passcode