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Cannot update payment method
Hello, I received an email today that my payment method was rejected, but when i logged in to update my information, i could not. It would not allow me to edit the existing card information, and when i enter a new card the ADD CARD field remains greyed out. I was using my webrowser to enter the information. and filled out the form using both the 1Password app and manually entering the information through with the keyboard.. Could someone please help?
- Same problem from this user 3 years ago
I figured out a way to do it;
- Change the country address to something that is not your country
- Change it back to the country you are in
- Go to invoice setting
- Add your address in the setting.
- Now I am able to add a new credit card
Weird. The 1Password team should fix this problem.
1 Reply
I figured out a way to do it;
- Change the country address to something that is not your country
- Change it back to the country you are in
- Go to invoice setting
- Add your address in the setting.
- Now I am able to add a new credit card
Weird. The 1Password team should fix this problem.
