Forum Discussion

Former Member's avatar
Former Member
3 years ago

cannot upload CSV because don't see my name

I'm try to migrate my data from LastPass to 1Password. I'm on a Mac using safari. All the software is the latest. I've downloaded the passwords from LastPass. I'm trying to do step 2 (https://s...
macos
Kester_D_1P's avatar
Kester_D_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JCarlin 👋🏻

Sorry to hear you've had some trouble with this. The steps in the support guide are for importing your data via 1Password.com, in your browser, rather than the through the 1Password app.

You can sign in here to get started: 1Password.com

If you're still having trouble, we can provide more detailed support over email. You can send us an email to support+forum@1password.com you'll get an auto-reply from BitBot which contains a conversation number. That'll look like [#ABC-12345-123]. Post that number here and I'll make sure your message reaches the right team.