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Former Member
3 years ago

Cannot use 2 different family member logins for same website account with 1Password Families plan

Each of my 3 family members have their own login username & password for TurboTax (http://www.turbotax.com--that's also Intuit). We name them "TurboTax-Samantha" "TurboTax-Mike" "TurboTax-Jenna" (*not using our real first names) for example. BUT, whenever we access any of these logins either directly from within 1Password by clicking the https://www.turbotax.com website listed on each of them, when we reach the login box to sign into our accounts, 1Password refuses to acknowledge/display 2 of our 3 family member's logins--it only acknowledges/displays/shows the 1st family member's login we created as the only option to select.

One main purpose of having a 1Password Families plan/account is so that it will handle the fact that different family members will often have their own logins/account for the same companies/websites: for example, health insurance or bank accounts. Different family members will use the same healthcare companies or banks--but they're required to use their own personal logins to access either individual or shared/joint accounts.

Is this only a 1Password login(s) issue with the TurboTax website?

1Password works fine for our different logins for different accounts at the same banks (like Chase & Citibank).

1Password Version: 8.9.4
Extension Version: ?
OS Version: Mac OS Monterey 12.5.`1
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=Cannot%20use%202%20different%20family%20member%20logins%20for%20same%20website%20account%20with%201Password%20Families%20plan

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use 2 different family member logins for same website account with 1Password Families plan","id":"message:61246","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:61246"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:61246"},"body":"

Each of my 3 family members have their own login username & password for TurboTax (http://www.turbotax.com--that's also Intuit). We name them \"TurboTax-Samantha\" \"TurboTax-Mike\" \"TurboTax-Jenna\" (*not using our real first names) for example. BUT, whenever we access any of these logins either directly from within 1Password by clicking the https://www.turbotax.com website listed on each of them, when we reach the login box to sign into our accounts, 1Password refuses to acknowledge/display 2 of our 3 family member's logins--it only acknowledges/displays/shows the 1st family member's login we created as the only option to select.

\n\n

One main purpose of having a 1Password Families plan/account is so that it will handle the fact that different family members will often have their own logins/account for the same companies/websites: for example, health insurance or bank accounts. Different family members will use the same healthcare companies or banks--but they're required to use their own personal logins to access either individual or shared/joint accounts.

\n\n

Is this only a 1Password login(s) issue with the TurboTax website?

\n\n

1Password works fine for our different logins for different accounts at the same banks (like Chase & Citibank).

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: ?
\nOS Version: Mac OS Monterey 12.5.`1
\nBrowser:_ Firefox
\nReferrer: forum-search:https://1password.community/search?Search=Cannot%20use%202%20different%20family%20member%20logins%20for%20same%20website%20account%20with%201Password%20Families%20plan

","body@stringLength":"1651","rawBody":"

Each of my 3 family members have their own login username & password for TurboTax (www.turbotax.com--that's also Intuit). We name them \"TurboTax-Samantha\" \"TurboTax-Mike\" \"TurboTax-Jenna\" (*not using our real first names) for example. BUT, whenever we access any of these logins either directly from within 1Password by clicking the https://www.turbotax.com website listed on each of them, when we reach the login box to sign into our accounts, 1Password refuses to acknowledge/display 2 of our 3 family member's logins--it only acknowledges/displays/shows the 1st family member's login we created as the only option to select.

\n\n

One main purpose of having a 1Password Families plan/account is so that it will handle the fact that different family members will often have their own logins/account for the same companies/websites: for example, health insurance or bank accounts. Different family members will use the same healthcare companies or banks--but they're required to use their own personal logins to access either individual or shared/joint accounts.

\n\n

Is this only a 1Password login(s) issue with the TurboTax website?

\n\n

1Password works fine for our different logins for different accounts at the same banks (like Chase & Citibank).

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: ?
\nOS Version: Mac OS Monterey 12.5.`1
\nBrowser:_ Firefox
\nReferrer: forum-search:Cannot use 2 different family member logins for same website account with 1Password Families plan

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