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Can't access 1 password on new computer. Worked on the old computer and works on IPAD
1password was working fine on our computer and it was working on ipad as well.
We purchased a new computer and thought we loaded all data into it. Now I cannot access 1 password on this computer. ...
Hi Jack,
I'm sorry I still need help.
I can sign into 1password on my new computer by following your directions. I can see all the passwords there. The problem is, when I go to a website and try to sign in, I click on the 1password "eye" icon in the sign in slot but it says no password found.
When I do the same on my ipad or phone, it recognizes the correct password and signs me in. I'm not sure I made that clear.
Can you give me better instructions in what I need to do? I tried to click on the link "add your account to the 1password app on your new computer" but could not figure out what to do.
Thank you for your help. I was loving 1password before the new computer, and now I'm so frustrated. I do most of my work on the new computer, not my ipad so I really need to figure this out.
Thank you,
Lanieb
