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Forum Discussion
Former Member
4 years agoCan't access 1 password on new computer. Worked on the old computer and works on IPAD
1password was working fine on our computer and it was working on ipad as well.
We purchased a new computer and thought we loaded all data into it. Now I cannot access 1 password on this computer. ...
Former Member
4 years agoHi Jack,
Its Linda again,
Is there anyone I can chat with online? Its very difficult to troubleshoot this when there are hours between sending and receiving emails.
I am able to open 1password from the app. I can see all my passwords in the vault. Im not sure what happened, but now the problem is when I try to fill a password, for example when I go on Wells Fargo and click on user name or password, I don't get the password icon, it doesnt even ask me for my 1password password. Its like it doesnt know I have a 1password account.
My ipad still works with the 1password touch and lets me sign on.
Help