Can't access 1 password on new computer. Worked on the old computer and works on IPAD

Hi Peter,
Thank you for your help with this issue. To answer your question, The information for the original 1password family account is the same. Same password and secret key on both the IOS device and the new windows PC.

To be clear, I can open 1password on my new PC. I can see all the password data I have created when I open it on my PC just as I see it on my IOS device. The problem is that on the Windows PC, when I go to a website for which I have a 1password password, and I am asked for the user name and password, there is no info coming from 1password. It doesn't even recognize that I have created that password in 1password. ie, no little eye icon shows in the slots and it doesnt ask me to open 1 password.

Here is another issue I have: Our original account is called 1password account (Larry Zilli's family). This is the account that I have always used. There is a 2nd account that was created when we first started with the service. It was created and I have the password and secret key for it. But there are no website passwords in this account. Basically it has never been used and I should just delete it. Could it be that 1password program is opening this 1password account and finding no passwords?