Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Can't access 1 password on new computer. Worked on the old computer and works on IPAD

1password was working fine on our computer and it was working on ipad as well. We purchased a new computer and thought we loaded all data into it. Now I cannot access 1 password on this computer. ...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @lanieb:

As this is a public community, and we'll likely need to discuss specifics of your setup to ensure that everything is working properly, to protect your privacy and security, continuing the conversation via email would be best. To avoid duplicating our efforts, I'm going to close this thread. Please check for our response in your email inbox (look for a subject line containing [#JKG-64786-369]), and we'll continue the conversation there. Thanks!

Jack

ref: JKG-64786-369