can't autofill in Arc

@pureshade

Thank you for posting the Support ID. One of my colleagues will review the files that you sent in and send you a reply over email as soon as possible. To prevent duplication of effort I'm closing this thread.

-Dave

ref: XKG-27862-576

support id: [#XKG-27862-576]

Thank you for getting back to me @pureshade.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

it applies to login items too. Nope

Thank you for getting back to us @pureshade.

Do you just have trouble filling Identity items or do you also experience the same when filling login items?

If you click on the 1Password icon in your browser toolbar and press the autofill button here do the details fill?

did both with no change to the outcome

@pureshade

If you update to 2.14.1 do you have better results? I would also suggest updating macOS to 13.5.1 if possible and you're ready.