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Forum Discussion
Can't get 2FA to log in to 1Password
I've been using 1Password for years without problems--usually without the need to log in to my online account. I do have my secret key and password. Recently my IOS devices were wiped clean, includi...
Jack_P_1P
1Password Team
1Password TeamHi @cwop:
Are you able to sign in to my.1Password.com on any of your current devices? If you're able to sign in, you can disable two-factor authentication from that device.
If you're not able to sign in to my.1Password.com on any of your current devices, please reach out to us directly via email at support@1password.com. Please use the email address associated with your 1Password account to send the email. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message has gotten to the right place.
Jack
