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Forum Discussion
Can't get encryption key because old device is dead
Trying to log in on a new laptop because my old one died the other day. I get to the point where it asks me to transfer my encryption key, but I never get the verification code. As I understand it, t...
GreyM1P
1Password Team
1Password TeamPhl3tch – When an Admin for your 1Password account recovers your access, all previously linked devices and browsers will be forgotten. The browser you use to complete the recovery process will be your first linked browser, and you'll need to use it to set up another app or browser. Then, you can use either of those two to set up a third, and so on.
