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Former Member's avatar
Former Member
5 years ago

Can't log out of 1Password Mac app because logged in with old inactive account

Hey! I made an account for our company several years ago. Didn't end up using 1Password back then. Then a couple of months ago I created a brand new account which we've been using. However, ...
macos
Former Member's avatar
Former Member
5 years ago

Hi @rafidhoda!

It sounds like you need to reset the app on this device:

https://support.1password.com/cs/starting-over/

You will be able to add your new account information afterwards. Please let us know how it goes!