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Gordon101's avatar
Gordon101
Frequent Contributor
2 years ago

Can't Open 1PW

Got a new MacBook Pro. This Mac is my old Mac -- an iMac 2020.

Made a TimeMachine backup on this computer and used the TimeMachine backup to populate my new MBP. When I click on the 1PW icon on the MBP I get an error message
What should I try now?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

macos

2 Replies

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Gordon101! 👋

    I'm sorry that you ran into an error message. I see that you're already discussing the issue with the team over email and, since we have a communications channel already open, I'm closing this thread to avoid having the same conversation in two places at once.

    -Dave

    ref: DEP-85651-349

  • Gordon101's avatar
    Gordon101
    Frequent Contributor
    2 years ago

    Got new MacBook Pro to replace iMac. Both computers updated to 13.4.1. Move data via TimeMachine. When I click 1PW icon on new MBP, I get error message below. Please tell me how to resolve this problem

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: <acOS 13.4.1
    Browser: Not Provided