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thirdwaver's avatar
thirdwaver
New Contributor
2 years ago

AT&T Prepaid site Auto Submits the wrong login option

https://www.paygonline.com/ has two submit options once you enter username and password. One is login, the other is make a payment. It always chooses the make a payment one. Due to the terrible design of AT&T's site, there's no real way to go to the account info page if you login with the make a payment option.

1Password Version: 8.10.34
Extension Version: 2.25.1
OS Version: 14.5
Browser: Safari

browser extension

1 Reply

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi thirdwaver, thanks for reaching out!

    I've taken a look and was able to reproduce the behaviour on the AT&T Prepaid page. I've reported this to our development team for further investigation and have shared your experience. I apologize for any inconvenience. While I'm unable to provide an exact timeline for a fix, once there is one, it will be listed in our https://releases.1password.com/b5x/.

    As a workaround in the meantime, you can disable the auto-submit feature in the 1Password extension's settings using the following steps:

    1. Right-click the 1Password icon in your browser's toolbar, then select "Settings".
    2. Click Autofill & save in the side panel.
    3. Toggle off the "Sign in automatically after autofill" setting.

    If you'd prefer to continue using the auto-submit feature, then I'd suggest using the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps method or copy and paste to fill your credentials on this page, then click "Sign in" manually.

    If there's anything else I can assist you with, let me know!

    -David

    ref: dev/core/core#30922

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run (or repair or uninstall/reinstall) after restoring to a Windows restore point","id":"message:128376","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:128376","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:128376"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:128376"},"body":"

I had something go wrong with my system and used a Windows restore point to fix it. Everything else seems to work but now 1Password won't launch. I tried running it in PowerShell to see if there was an error and got this:

\n\n


\nFatal error in , line 0
\nVersion mismatch between V8 binary and snapshot.
\n V8 binary version: 11.4.183.14-electron.0
\n Snapshot version: 11.4.183.29-electron.0
\nThe snapshot consists of 578034 bytes and contains 3 context(s).
\n

\n\n

I tried uninstalling and it fails silently because in the background it's just running 1Password.exe --uninstall. I would just remove the files and re-install but I foolishly installed it from the Windows Store, which probably pulls all kinds of dark magic behind the scenes and I'm worried I'll end up making things worse.

\n\n
\n\n

1Password Version: 8.10.9
\nExtension Version: Not Provided
\nOS Version: Windows 11 Pro (10.0.22621)
\nBrowser: Not Provided

","body@stringLength":"1048","rawBody":"

I had something go wrong with my system and used a Windows restore point to fix it. Everything else seems to work but now 1Password won't launch. I tried running it in PowerShell to see if there was an error and got this:

\n\n


\nFatal error in , line 0
\nVersion mismatch between V8 binary and snapshot.
\n V8 binary version: 11.4.183.14-electron.0
\n Snapshot version: 11.4.183.29-electron.0
\nThe snapshot consists of 578034 bytes and contains 3 context(s).
\n

\n\n

I tried uninstalling and it fails silently because in the background it's just running 1Password.exe --uninstall. I would just remove the files and re-install but I foolishly installed it from the Windows Store, which probably pulls all kinds of dark magic behind the scenes and I'm worried I'll end up making things worse.

\n\n
\n\n

1Password Version: 8.10.9
\nExtension Version: Not Provided
\nOS Version: Windows 11 Pro (10.0.22621)
\nBrowser: Not Provided

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Can't run (or repair or uninstall/reinstall) after restoring to a Windows restore point","moderationData":{"__ref":"ModerationData:moderation_data:128377"},"body":"

Hello @jhclouse,

\n\n

Thanks for your message. I'm sorry for the troubles you are encountering after using a Windows restore point and the failed attempt to uninstall.

\n\n

Could you try downloading and reinstalling 1Password for Windows from 1Password.com, to see if this helps repair the installation?
\n* 1Password for Windows - Download

\n\n

Let us know how you make out.

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