Forum Discussion

Former Member's avatar
Former Member
3 years ago

Can't sign in on iOS app (1Password 8)

I am not able to sign on the iOS app of 1Password with my account. The informationen I entered is correct. I entered it manually and scanned the QR-code after getting an error the first time I tried....
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @pizza3857! 👋

I'm sorry that you're having trouble adding your account to 1Password for iOS. I recommend that you send an email to support+forum@1Password.com with a link to this thread so that they can help you get everything working again. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave