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Former Member's avatar
Former Member
2 years ago

Can't sign in on iOS app (1Password 8)

I am not able to sign on the iOS app of 1Password with my account. The informationen I entered is correct. I entered it manually and scanned the QR-code after getting an error the first time I tried....
ios
Former Member's avatar
Former Member
2 years ago

It happened to me too, in my case, I only have the Security Key 2FA method, had to temporarily add a OTP to Sign back in.

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sign in on iOS app (1Password 8)","id":"message:72001","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:72001"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:72001"},"body@stripHtml({\"truncateLength\":200})":" I am not able to sign on the iOS app of 1Password with my account. The informationen I entered is correct. I entered it manually and scanned the QR-code after getting an error the first time I tried....","body@stringLength":"809","rawBody":"

I am not able to sign on the iOS app of 1Password with my account. The informationen I entered is correct. I entered it manually and scanned the QR-code after getting an error the first time I tried. In both cases I get an error message (maybe there's a typo?). This has to be an issue with the iOS app, because I am able to sign in without any problems on the web.

\n\n

Others seem to have the same problem:
\nhttps://www.reddit.com/r/1Password/comments/144liux/account_error_unable_to_sign_in/
\nhttps://1password.community/discussion/140563/cant-connect-iphone-to-new-account

\n\n

iOS 16.5
\n1Password 8.10.7

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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I am not able to sign on the iOS app of 1Password with my account. The informationen I entered is correct. I entered it manually and scanned the QR-code after getting an error the first time I tried. In both cases I get an error message (maybe there's a typo?). This has to be an issue with the iOS app, because I am able to sign in without any problems on the web.

\n\n

Others seem to have the same problem:
\nhttps://www.reddit.com/r/1Password/comments/144liux/account_error_unable_to_sign_in/
\nhttps://1password.community/discussion/140563/cant-connect-iphone-to-new-account

\n\n

iOS 16.5
\n1Password 8.10.7

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:72001":{"__typename":"Conversation","id":"conversation:72001","solved":false,"topic":{"__ref":"ForumTopicMessage:message:72001"},"lastPostingActivityTime":"2023-06-13T07:27:37.000-07:00","lastPostTime":"2023-06-13T07:27:37.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:72001":{"__typename":"ModerationData","id":"moderation_data:72001","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:72001_1":{"__typename":"Revision","id":"revision:72001_1","lastEditTime":"2023-06-11T02:44:25.000-07:00"},"ForumReplyMessage:message:72003":{"__typename":"ForumReplyMessage","id":"message:72003","conversation":{"__ref":"Conversation:conversation:72001"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":72003,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Can't sign in on iOS app (1Password 8)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:72003"},"parent":{"__ref":"ForumTopicMessage:message:72001"},"body":"

It happened to me too, in my case, I only have the Security Key 2FA method, had to temporarily add a OTP to Sign back in.

","body@stringLength":"128","rawBody":"

It happened to me too, in my case, I only have the Security Key 2FA method, had to temporarily add a OTP to Sign back in.

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