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Anonymous's avatar
Anonymous
4 years ago

Can't upgrade beta version

Current version is 8.6.0 80600026, on BETA channel.

I can't install 8.6.0-51.BETA. Get the following message:

I have restarted the PC several times and get the same issue

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

betas

1 Reply

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @landachesnut! 👋 Sorry to learn you've encountered this obstacle in the update process.

    Our team will be happy to help you with this. In order to do so, we'll need to discuss specifics of your system with you. Can you send a brief email to support+windows@1Password.com, with a link to this discussion? That way we'll know it's you, and with the information you've already provided we'll be able to get you on the path to a resolution.

    Thanks, and we'll look forward to assisting you with this!