When I open the 1Password app, it only asks for my password, not my account name. Apparently it is using the wrong account name. How do I change that?
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ModeratorHello @ctday! 👋
Are you adding your 1Password account to the app for the first time or have you already been using 1Password on your iPhone or iPad? What else do you see on the screen where you're being prompted to enter your account password? Are you able to unlock the app by entering your account password into 1Password?
I look forward to hearing from you.
-Dave
When I open the 1Password app, it only asks for my password, not my account name. Apparently it is using the wrong account name. How do I change that?
\n\n1Password Version: Not Provided
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When I open the 1Password app, it only asks for my password, not my account name. Apparently it is using the wrong account name. How do I change that?
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
Hello @ctday! 👋
\n\nAre you adding your 1Password account to the app for the first time or have you already been using 1Password on your iPhone or iPad? What else do you see on the screen where you're being prompted to enter your account password? Are you able to unlock the app by entering your account password into 1Password?
\n\nI look forward to hearing from you.
\n\n-Dave
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