It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Changed email on 1P 8 Mac and now locked out
Hi all,
Seems like I've found a bug with 1Password 8 (not sure of the version but it was the current non-beta). Decided to change my email for the account. Everything worked OK and I retyped the ...
andrew_l_1P
1Password Team
1Password TeamWelcome to the 1Password Support Community, @bondars! Sorry to hear you're experiencing this and thanks for explaining it in such detail.
It sound like you already have, but double check that you can see all your data on 1Password.com and that you have an up to date Emergency Kit on hand. Afterwards, try the steps on this guide under To remove your 1Password data: How to uninstall 1Password
Let me know how that goes or if you have any questions along the way. 🙂
