Forum Discussion

Former Member's avatar
Former Member
4 years ago

changes on web not appearing in the windows app

Changes I made on the web appeared on my iPhone but not in the Windows App. I had to quit the app and restart it for the changes to appear. 1Password Version: 8.4.1 Extension Version: Not Pr...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @bobpender:

Thanks for saying that you're running into trouble here, and I apologize for the delay. It sounds like we may need to take a closer look at how 1Password is functioning on your PC. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!