Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Changing password in ParkMobile app, iOS

The ParkMobile app (street parking payment app used by many municipalities, including my hometown of Seattle) has a change-password facility that doesn't seem to play nice with 1Password. The 'ex...
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Kester_D_1P's avatar
Kester_D_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @MMCinSEA - welcome to 1Password 👋🏻

Saving and Filling in apps on iOS is handled by iOS Password AutoFill, so 1Password has to work within the limitations of Password AutoFill when changing passwords within apps.

Jumping through the 1Password app separately to generate a password, copy, and then come back to ParkMobile to paste the new password is not only very cumbersome, it doesn't seem to work.

The steps below should allow you to change your password in the ParkMobile app:

Step 1: Sign in to the app in question

  1. Sign into the ParkMobile app and find the “change password” page.
  2. If this page requires your current password, tap your username above the keyboard. If you have more than one Login for the website, tap the key icon to choose a different one.

Step 2: Create your new password

  1. Open and unlock the main 1Password app from your home screen.
  2. Select the Login item for the app in question and tap Edit.
  3. Tap the gear wheel in the password field. Adjust the password settings if necessary, then tap Done.
  4. Tap the password field to copy your new password.
  5. In the app where you're changing your password, paste your new password.
  6. Finish changing your password on the app.

Let me know how this goes and I'll be here to help if there's any issues. 🙂