Forum Discussion

lanceb33's avatar
lanceb33
New Contributor
8 months ago
Solved

Chase bank login

Two weeks ago I used 1Password to log into Chase bank. Now when I try I get "Can't find that username and password". I've tried it in Edge, Chrome, and on my Android phone. I checked with Chase an...
browser extension
  • lanceb33's avatar
    lanceb33
    7 months ago

    I worked with 1Password support and they gave me the instructions below that solved the issue.

      1. Visit the website's login page.
      2. Type in your login information manually - don't click login.
      3. Right click the 1Password icon in your browser's toolbar.
      4. Hover over Save then click Login
      5. Refresh the webpage.
      6. Click on the Username field and select the new login you've just created.
lanceb33's avatar
lanceb33
New Contributor
7 months ago

I worked with 1Password support and they gave me the instructions below that solved the issue.

    1. Visit the website's login page.
    2. Type in your login information manually - don't click login.
    3. Right click the 1Password icon in your browser's toolbar.
    4. Hover over Save then click Login
    5. Refresh the webpage.
    6. Click on the Username field and select the new login you've just created.