Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Chrome Autofill not working for site

I use Chrome exclusively for web browsing and found this site that does not work with the Autofill plugin. https://internet.ocbc.com/internet-banking/ There is a mini 1Password account on the Us...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
4 years ago

Hi @alantcy,

Thanks for the additional info. That's super helpful.

I revisited the OCBC website and confirmed what you are experiencing. Interestingly enough, the website has two formats of the login page:

This one is the one that I showed previously, where 1Password works correctly there. I'd suggest you edit your OCBC item and change the website to it. So, you can "Open & Fill" it properly. If you are opening from your bookmark, let's change the bookmark to this URL as well.

This one is the troubled one. When I inspect the page, I can see that it is built with frameset elements, which 1Password doesn't handle it well. The frameset is actively preventing the 1Password inline menu from showing in the login fields. I've shared this with our development team to determine if we can improve the behaviour for 1Password here. Hopefully, we'll see a fix implemented in a future release.

ref: dev/core/core#2885